Returns And Exchanges

Returns And Exchanges

If you wish to return an item, you have to request a Return Authorization Form (RAF) by sending an email to info@worldoffajers.com. Mark the email with “Return Product.” This needs to be requested within 14 days of receiving your order. World of Fajers apply the Swedish law, Distanshandellagen, this means that you have 14 days to request the RAF and return your purchase.

Returning Your Purchase

All returns must be made within 14 days of receiving the RAF. You will pay the shipping fee and the package has to be sent in a way so that we receive it at our distribution center. After receiving the goods we will refund you using the refund information you provide on the RAF.

Exchanges

Please note you can only exchange items based on stock availability. If you wish to exchange your item for an alternative product, we suggest that you return it and purchase the new item separately.